How It Works

Like a physical for
your company.

Walk in, get checked, walk out with a diagnosis. One read-only login. Nine dimensions. 24 hours from connect to IC-ready report.

The Process

Five steps. Twenty-four hours.
Zero surveys.

The same end-to-end flow that powers every Zoe diagnostic, in the same order, every time.

01

Connect

Sign in with Google. One click. We read email metadata and calendar patterns — never message content.

02

Discover

Zoe detects your tech stack, maps your org structure, and identifies which tools to analyze for the deepest signal.

03

Diagnose

Nine health dimensions computed from behavioral and financial data. Benchmarked against companies your size, stage, and industry.

04

Prescribe

Specific findings with root cause analysis. Not "improve communication" — but "Engineering and Product stopped talking directly on December 15."

05

Monitor

Pulse monitoring tracks changes over time. Know when a dimension drops before it becomes a crisis.

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Time to Value

Eight weeks of work, in a day.

Traditional operational diligence takes weeks of consultant interviews, internal politics, and a 200-page deck nobody reads. Zoe replaces all of it with one OAuth and 24 hours of background processing.

Traditional ODD
8 weeks
From kickoff to final report
40+
Stakeholder interviews to schedule
~$55k
Typical advisor fees
Subjective
Findings driven by interviewer judgment
Zoe Diagnostic
24 hours
Connect to IC-ready report
0
Surveys, interviews, or team disruptions
Per engagement
Flat fee, no advisor markup
Defensible
Findings driven by behavioral data
Step Deep Dive

What happens at each stage.

For every step in the process: what data we collect, what we analyze, what you get back.

01

Connect

Data collected
  • Google Workspace OAuth (read-only)
  • Calendar metadata
  • Email metadata (sender/recipient/timestamp only — no content)
What we analyze
  • Tech-stack discovery from inferred integrations
  • Organizational topology from communication graph
What you get

A scoped, isolated workspace with the target’s metadata ready for analysis. ~10 minutes of customer time, then 0.

02

Discover

Data collected
  • CRM activity (Hubspot, Salesforce)
  • Code/deploy signals (GitHub, Linear)
  • Finance signals (Stripe, NetSuite, QBO)
  • HR signals (Rippling, Gusto)
What we analyze
  • Stage classification
  • Peer-set selection for benchmarking
  • Org structure inference
What you get

A baseline picture of how the company is wired — what tools, what roles, what cadence. Establishes the comparison set for scoring.

03

Diagnose

Data collected
  • Behavioral signals across all integrated systems
What we analyze
  • Nine-dimension scoring against the Zoe model
  • Stage-weighted composite Zoe Score
  • Peer benchmarking
  • Trend detection over the lookback window
What you get

A composite Zoe Score (0–100) with sub-scores per dimension and confidence intervals. The headline number that goes in the IC memo.

04

Prescribe

Data collected
  • Findings from each dimension’s scoring engine
What we analyze
  • Root-cause attribution per finding
  • Impact estimation
  • Owner suggestion based on org graph
What you get

A ranked list of findings with specific root causes (not "improve culture" — "engineering and product stopped talking directly on Dec 15") plus a 100-day action plan.

05

Monitor

Data collected
  • Continuous metadata refresh on a schedule
What we analyze
  • Drift detection across all nine dimensions
  • Threshold alerting for declining metrics
What you get

Pulse monitoring — know when a dimension drops before it becomes a crisis. Optional weekly digest, optional Slack alerts.

Process FAQ

The questions teams ask before they connect.

What if some integrations fail or aren’t available?+

Zoe runs on partial data — it requires only one core system (typically Google Workspace) to produce a meaningful diagnostic. Additional integrations sharpen specific dimensions; missing integrations widen the confidence interval on those dimensions but don’t block the report.

How is the data secured during the diagnostic?+

Each engagement runs in an isolated workspace with its own encryption key. Data is encrypted in transit (TLS 1.3) and at rest (AES-256). Raw metadata is processed and discarded after the report ships — only scores, findings, and aggregated patterns are retained. See /security for the full spec.

Can the diagnostic run without management knowing?+

No — Zoe requires authorized OAuth access into the company’s systems, so an admin must approve the integration. Most engagements run as a condition of moving to LOI, similar to a QofE.

Does Zoe read message content, code, or documents?+

Never. Zoe reads metadata only — who communicates with whom, how often, across which channels, and at what cadence. We don’t parse message bodies, code commits, document text, or financial line items.

How long does the company need to be operating before Zoe is meaningful?+

About 90 days. We need a meaningful behavioral history to compute reliable signals — anything younger and the confidence intervals get too wide to be actionable.

Can I re-run the diagnostic and track progress?+

Yes — Zoe is built for repeat use. Many founders run it quarterly to track whether their fixes are working. Investors typically run it pre-LOI, again at close, and quarterly post-close.

Get Started

Ready to run your first diagnostic?

One login. 24 hours. No surveys, no interviews, no team disruption.

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