Top 3 customers represent 58% of ARR.
Concentration rose from 41% to 58% across four quarters while total ARR grew 12%. The growth is coming from existing large accounts, not new ones.
Evidence · 3 CRM pulls · 12 Jun – 14 Aug 2025Evidence trail
- 12 JunHubSpot read-only pull: 214 accounts, revenue by account
- 19 JulRenewal dates reconciled against QuickBooks invoices
- 14 AugConcentration recomputed; top-3 share 58.4%
Pulled read-only · patterns, not paragraphs.